The Keys to Feedback

The Keys to Feedback

I’m an Alicia Keys junkie. She is  an amazing performer and in my experience, she is the queen of feedback. We all can learn from her finesse. She’s a judge on NBC’s The Voice, where she gives feedback in vulnerable moments, without destroying the performers, even if...
Want Success? Give Me a Piece of Your Mind

Want Success? Give Me a Piece of Your Mind

When my glass of tomato juice showed up with ice in it, I asked the flight attendant if he would please bring the juice with no ice. He asked with surprise, “You don’t want the ice?!” I replied, “I’d really appreciate it without the ice. Sensitive gums and all.” My...
The Rituals of the Focused Mind

The Rituals of the Focused Mind

Focus is THE competitive advantage. If you have it and are disciplined and knowledgeable about its use, you will be ahead of most of your colleagues. I work in corporations worldwide and witness the same thing in all of them. Mind-numbing, attention-sucking...